Job Specification

Reports to: Lead GP Assistant

Location: King Fisher Medical Centre, 3 Staunton St, London SE8 5DA

Salary Band: £24,000 - £26,000

Hours: Full time (37.5 hrs)

Purpose of the role

To support the clinical team by managing administrative aspects of patient care and performing basic clinical tasks. This includes processing referrals, handling test results, updating patient records, and assisting with patient preparation for appointments, ensuring smooth workflow and high-quality patient care.

Key relationships

• Clinical Team: GPs, Pharmacists, Nurses (for referrals, test results, and patient preparation).
• Non-Clinical Team: Reception and admin staff (for coordination and record management).
• Patients: Direct interaction for basic checks, specimen collection, and explaining procedures.

Key responsibilities

• Administrative Tasks:
  • Sort and file incoming patient letters and flag those requiring GP/pharmacist action.
  • Scan and upload patient information into EMIS.
  • Data entry of diagnoses, investigations, results, and medication from letters and reports.
  • Process and follow up on referrals, including urgent cancer referrals via e-RS.
  • Complete medical report requests with GPs and maintain accurate summaries of new patient records.
• Clinical Support:
  • Prepare patients for GP appointments (brief history, basic readings).
  • Perform urine dip tests, blood pressure checks, and phlebotomy (weekdays only).
  • Explain treatment procedures and arrange follow-up appointments.
  • Support nursing teams with immunisations and wound care.
• General Duties:
  • Work according to practice protocols and instructions from Line Manager/Clinical Lead.
  • Handle telephone and online enquiries related to tasks.
  • Attend staff meetings as required.

Essential Attributes:

• High attention to detail and accuracy.